Learners identify what Employee Engagement means, if it really matters and, if it is important, how they can achieve it.
This video, designed for team leaders and managers, provides learners with five tips for ensuring your team delivers 5-star service.
Learners explore how they can inspire others to embrace change.
Learners identify why appraisals are important and are given a simple process to help structure future appraisals to ensure they have purpose.
Explores why managers need to be informed about menopause and be confident to have conversations about it where appropriate in the workplace.