Trainers' Library Portal

Difficult Conversations - Carrie's Conundrum


Time required:

20 minutes.


What it does:

Explores why difficult conversations can be necessary and are part of healthy working relationships.

flagThis activity is suitable for remote delivery.


flagThis team activity can be run as a stand alone session, or can be followed by Planning a Difficult Conversation and the Difficult Conversations video.



You will need:

Each participant will need a copy of Carrie's Conundrum. You will also find it helpful to have a flipchart to record key points from the discussion.



In a nutshell:

Carrie works as a volunteer for a charity, but the changes being made are making her unhappy and she feels personally targeted. What should she do next?