Trainers' Library Portal

Sales and Marketing e-Learning

Questions - The Salesperson's Most Important Tool

Time required:

60 minutes.

What it does:

Explores one of the most powerful aids to selling - open questions – and helps you to create a useful bank of questions to use back in the workplace.

You will need:

A copy of the worksheet downloaded from within the activity.

In a nutshell:

Create a bank of questions you can use to help you build meaningful conversations that flow naturally from establishing rapport and initial interest to helping the customer say yes.